Telemarketing Product Ordering

“How To Triple Your Sales By Phone!”
by Jenny Cartwright
DVD and audio versions available for all countries

A comprehensive 6 hour sales training programme for everyone that uses the telephone in the sales process. It offers a structured methodology how to conduct successful telephone sales calls to sell both products and services, construct telemarketing scripts to make appointments, handle objections, follow -up and virtually everything you need to know to make a telesales campaign work.It is packed with exercises and instructions. Participant workbook is included.

More than 20,000 people have now experienced this programme live. It is the creation of leading Telesales Trainer, Jenny Cartwright based on her 18 years' experience both practicing and training telephone sales.

"I just wanted to say that I learnt so much from your training. I actually got the quarter best sales person award from Federal Publishing as a result."
Ritu Maharaj - Federal Publishing

"Since your course, I am getting a whopping great 30% appointment rate!!! Thank you for showing me these valuable skills."
Lea Rushton - Firstbase Consulting Network

"Thank you so much for the training day. I can't believe the difference in my confidence."
Helen Svolos - Secure Print

"Inspiring, Motivating and Extremely informative. A worthwhile investment for myself and my staff. The knowledge and tools that I received are indispensable and were implemented immediately."
Sophia Calligeros- Greater Building Society

This 4 DVD SET CONTAINS :

1. Vital Communication Skills for Telephone Selling!
2. How To Make An Appointment by Phone
3. Winning Sales Techniques
4. The 6 Steps to Planning a Successful Telemarketing Campaign

6 hours of training includes workbook!

(These DVD's can be purchased separately below - content of each is listed against each dvd)

Companies may purchase this entire programme and use it inhouse for their own training programme. It comes with a soft copy of the participant workbook, powerpoint slides, Train the Trainer/Leader Guide and a post training coaching programme A$1697

(Individual use)A$897.00 inc. GST plus $10 postage
+$2 Shipping per additional item ordered
(approx US$830.00 + $3 postage)

“Vital Communication Skills
for Telephone Selling!”
by Jenny Cartwright

You can have all the sales skills in the world but telephone selling is not going to work unless you have the right tonality. Many people think success is all in the script but if you read the script with a boring , monotone voice, you are not going to sell anything. The telephone is an energy transfer between you and the customer. This dvd will show you 5 ways to sound fantastic on the phone and use positive sales language. It will also reveal what else you need to do to be successful at telephone sales

What You will learn in this DVD

• The 3 KeysTo Telephone Sales Success
• To set objectives for every call
• The Top 10 Qualities Of A Great Telesales Person
• 5 Ways To Sound Fantastic
• Professional Telephone Etiquette
• Words That Sell And Words That Don’t
  and much more ...

Also available as part of the DVD Set:
"How To Triple Your Sales By Phone"

A$275.00 inc. GST plus $5 postage

(approx US$260.00 + $3 postage)

A$175 audio version

“How To Make An Appointment
by Phone”
by Jenny Cartwright

There is a definite art to selling appointments over the telephone. The key is that you sell the idea of the appointment and not the actual product or service.

This DVD will give you a structure how to build an appointment setting script starting from the words to use to get past the gatekeeper and open the call to the closing strategy to win the appointment.

What You will learn in this DVD

• The Little Known Ways To Get Past the Gatekeeper
• Techniques To Open a Cold Call Without Creating Resistance
• The Key To Grabbing The Prospect's Interest
• Powerful Questioning Skills To Build Rapport
• 6 Great Listening Skills That Show You Care
• The Magic Formula For An Appointment Script
  and much more ...

Also available as part of the DVD Set:
"How To Triple Your Sales By Phone"

A$275.00 inc. GST plus $5 postage

A$175 Audio Version

“Winning Sales Techniques!”
by Jenny Cartwright

It is important to know how to word a phone presentation to a customer or prospect to get the most out of each type of call you do. You have very little time on a telephone call compared to face to face. This DVD will provide you with a formula to create an effective sales presentation that will work both on the phone and face to face. You will then be able to adapt it to different situations.

By following-up mailouts, quotes, existing customers, inactive customers and sales, you earn at least 20% more money than if you missed out on doing this part of the sales process. It is vital to learn the most powerful way to open the call in each of these situations and how to use different closing techniques.

What You will learn in this DVD

• How to Sell Benefits not Advantages
• How to construct a telesales script
• 10 Easy Ways To Close The Sale
• Selling Strategies On Incoming calls
• Upselling Skills
• Techniques For Following - Up Sales, Existing Customers, Inactive Customers, Mail-outs, Specials And Quotes
  and much more ...

Also available as part of the DVD Set:
"How To Triple Your Sales By Phone"

A$195.00 inc. GST plus $5 postage

(approx US185 + $3 postage)

A$130 Audio Version

“The 6 Steps to Planning a Successful Telemarketing Campaign”
by Jenny Cartwright

There are a number of things to think about to to ensure your telemarketing campaign runs smoothly. If one of the steps is not being done, then your results won't be as good as they could be.

Should a disease known as call reluctance strike, you will need a few of the strategies in this dvd to overcome this quickly. Call reluctance is definitely a deterrent to your results.

What You will learn how to do in this DVD

• Set Goals And Measure Your Daily Success
• Write A Telesales Script That Works
• Handle The Objections
• Know Whom To Target
• Prepare Yourself
• Keep Track Of Follow-ups
• Ways To Overcome Call Reluctance
  and much more ...

Also available as part of the DVD Set:
"How To Triple Your Sales By Phone"

A$195.00 inc. GST plus $5 postage

(approx US$185..00 + $3 postage)

A$130 Audio version

“Don't Get Hung Up! ”
Brand New Release (available now)
by Jenny Cartwright

(How to Sell Products And Services By Phone And Get Any Appointments You Want!)

Book Launch of "Don't Get Hung Up"
(Click Image to Play)

In one book you will find The Telephone Selling Tips You Need To Increase Sales by 30-100% Immediately! These skills are vital for all sales people, call centre staff, network marketers, mortgage brokers, advertising salespeople, insurance salespeople, recruitment and real estate salespeople, financial services, business owners, in fact , everyone who conducts business by phone.

Turn your phone into a money -making machine and discover :-

• How to effectively prospect for new customers by phone
• The best ways to open a cold call and build rapport
• How to follow up quotes and mail-outs and convert them into sales
• The little known techniques to call your inactive and existing customers to win business
• Easy ways to ask for referrals and appointments and much more ...

Click here for a sample of the book to see how many and what topics are covered

Discounts are available for
bulk orders over 10.

For bulk orders over 10 please email for a quote or call +612 9427 3479. It could be as little as $18 per book for more than 100

“There are so many great tactics and strategies here that you'll find yourself using this book as a daily reference for your personal success in telephone sales for years to come" - Tom Hopkins World renowned sales trainer and author of the book "How To Master The Art Of Selling."

A$29.95 inc. GST plus $5 postage
+$2 Shipping per additional book ordered
(approx US$23.75 + $3 postage)

Here is what others have to say:-

“Jenny shows you how to use your telephone as a superb business tool to get all the appointments and sales you can handle!”

Brian Tracy - Author
“The Psychology of Selling”

“If every salesperson and telemarketer could learn the techniques and tips in this book, a lot more business would be closed and $$$ earned.  Thank you for sharing your expertise with the world.”

Michael Meredith
Chairman
Australian Teleservices Association

“This book takes you through a step-by-step process on how to make a professional and effective sales call on the phone. There are pearls of wisdom at every step which could be worth thousands of dollars to you.”

John Nevin
Former Director of Direct Selling Association

“SECRETS OF TOP SALES PROFESSIONALS EXPOSED! ”
Published by Dale Beaumont With Stuart Zadel co-authored by Jenny Cartwright

This is a book for people who want to discover how to double or triple their sales. Having assembled thirteen of the country's best, we share exactly what they do to generate millions of dollars in sales every year. So, whether you're working in a sales role, are a manager looking to increase performance, or a business owner seeking larger profits, this book has all the questions and, more importantly, all the answers

A$32.95 inc.GST plus $5 postage

Invest in these 2 books together and save $12.90!

And enjoy the FREE $350 worth of E-book and audio downloads from all the writers.

“SECRETS OF TOP SALES PROFESSIONALS EXPOSED! ”
Dale Beaumont With Stuart Zadel

Co-author - Jenny Cartwright

“Don't Get Hung Up! ”
Brand New Release (available now)
by Jenny Cartwright

(How to Sell Products And Services By Phone And Get Any Appointments You Want!)

A$52.00 inc.GST plus $10 postage

"How to make an Effective
Outbound Telemarketing Call "
Jenny Cartwright

This product gives you a step by step process how to make a successful outbound call.

Here’s what you will learn:-

• 3 simple ways to open a cold call
• A vital method for an 'interest grabbing" statement
• 5 tips and tricks for building rapport
• 2 powerful questioning techniques
• 4 important ways to show you are .listening.
• An easy formula for making appointments
• 5 proven steps for creating a script
• 4 key strategies for overcoming objections
• A great tool to measure your success

"This is a brilliantly simple framework, I finally know how to make money on the phone!" -
Howard Tinker, Life Tools Australia

A$130 inc. GST plus $10 postage, includes supporting powerpoint slides
(approx US$100 + US$6 postage)

"Telesales Coaching Calls Live!" - CD Set
Jenny Cartwright

Here’s an opportunity to learn from other telemarketers’ mistakes. This is a two hour coaching session by Jenny Cartwright with a telemarketer who is making real live cold calls to sell advertising space in a directory.

Many other telephone sales consultants would make the same mistakes.

You will learn how to :-

• Build rapport
• Open a call
• Grab the customer’s interest
• Add value to your proposition
• Present the offer with clarity
• Handle all the objections
• Close the sale
• Upsell
  
• Added bonus of a transcript of these 2 hours will be emailed to you. Use the calls as exercises to give to your trainees to critique and then you have the answers to run through with them.

A$155 inc. GST plus $10 postage
(approx US$100 + $6 postage)

CD - "Kickstart your
Telemarketing Success"
Jenny Cartwright

The little known secrets to make your telemarketing campaign work

This CD reveals:-

• What you need to get started
• How to find good telemarketers
• How much to pay them
• Where to find leads to call
• How to set targets and measure results
• The need for a script and the reasons why
• The importance of attitude and tone
• How to get through the gatekeeper
• How to create an “interest- grabbing” statement
• The questions to ask to build rapport
• What to say to convert the follow up call
• How to increase the $ value of the sale

“I am so glad I bought your CD, I have listened to it 5 times so far and each time I play it , I learn something new” - Sam Burbury, Projectorama Sydney

A$37 inc. GST plus $5 postage
(approx US$27 + US$3 postage)

“Top Telesales Techniques That Work!”
Jenny Cartwright

(How to Make a Fortune Selling Products and Services by Phone)

157 strategies and skills to get leads, appointments and increase sales by 30% immediately.

This book is like the Bible of How to do Telemarketing and Telesales professionally. It is a culmination of 16 years’ of the author’s research and practice of telesales. Here’s what you will learn in this book:-

• How to open a cold call without creating resistance
• 3 simple ways to Build Rapport
• The little-known way to get through the Gatekeeper
• 5 proven steps to Making an Appointment
• 2 simple keys to show you are Listening
• AMAZING! Discover in a matter of minutes how to overcome any objection
• 4 proven strategies for conquering the people who keep putting off their decision to do business with you.
• 7 tips and tricks for creating questions that make people want what you have to offer
• A free and easy way to ask for referrals
  Have you been looking for this for ages?
• Discover how to handle the cost of your product or service on the phone.
• How to avoid Call reluctance
• REVEALED! The hidden truth behind
• Closing the sale
• Your secret script for doing follow up calls

And that is just a fraction of what you’ll find out in “Top Telesales Tips that Work!” Everything is explained in plain English which means it is dead easy to read and understand.And it is logically laid out.

"I have worked in the mortgage industry for seven years and of all the material i have encountered, and the training I have undertaken in cold calling, nothing has been as good as this book. It is a real "nuts and bolts" practical guide to the art of cold calling. The formulas for constructing an opening, or "interest-grabbing" statement are the best I have ever come across, as is the material on "call reluctance". This book allows me to approach my cold calling with improved skills and a very much higher level of confidence. I would recommend this book to anyone who is serious about using the telephone to generate business." - Derick Hedges, Value Finance

“It’s a great book, the info in there is pure gold for businesses wanting to increase sales by telemarketing” - Wayne Black, DM4 Marketing

Includes 3 bonuses (value $199) on our special monthly offer" - Million Dollar Emails -Yanik Silver, 63 Killer Marketing Strategies  - Dan Kennedy and Monthly sales and telesales tips emailed to you for one year.

A$47 inc.GST (approx US$37)

+ Bonus 1

+ Bonus 2

“Million Dollar Emails”
Yanik Silver

“The Amazing Secrets Behind The Net’s Most Successful Email Campaigns”

Here’s what you will discover:-

• What to write in the subject line so your email gets opened and acted on
• 101 winning email subject lines
• The simple psychological trigger to huge double-digit response rates
• 7 little-known online ways to massively increase your opt-in list.
• The question that resulted in a massive 38% response rate .
• And much more …………………….

A$37 inc.GST ( approx US$27)

“Secrets of Telemarketing Success”
Jenny Cartwright

You will discover what you have to do to become successful at telemarketing right from the start of your telemarketing career or campaign.

For those of you who prefer to read, this is a transcript of the CD “Kickstart your Telemarketing Success”.

You’ll learn ways to get through the gatekeeper, what the power questions are that get the customer telling you what he wants, the importance of setting goals for yourself and the team, how to handle the objections, how to maintain a positive attitude, how to conduct the follow up calls and sell more.

A$37 inc.GST (approx US$25)

“Bronze Package” (Save A$35!)
Jenny Cartwright

This packages Includes:-

• CD - Kickstart your Telemarketing Success
• DVD - How To Make An Effective Outbound Telemarketing Call
• New Book -"Don't Get Hung Up!" or E-book - Top Telesales Techniques that work!

PLUS BONUS - Receive FREE E-Book
“Million Dollar Emails” for best tips on email marketing
(value A$37)

A$199 inc.GST plus $10 postage
(approx US$117 + $6 postage)

“Silver Package” (Save A$72!)
Jenny Cartwright

This packages Includes:-

• CD Kickstart your Telemarketing Success
• DVD How to Make An Effective Outbound Telemarketing Call
• New Book - Don't Get Hung Up!
• Telesales Coaching Calls Live!

PLUS BONUS 1 - Receive FREE E-Book
“Million Dollar Emails”
(value A$37)

PLUS BONUS 2 - Receive FREE E-Book
“Secrets of Telemarketing Success”
(value A$37)

A$330.00 inc.GST plus $10 postage
(approx US$177 + $6 postage)

“You Were Born Rich”
Bob Proctor

This international best seller guides you through all the major principles you must understand in order to unlock the vast wealth of potential buried inside you.

It’s a great book for telemarketers because it teaches you how to have the proper mindset that would allow you to increase your earnings.

A$27 inc.GST plus $5 postage
(approx US$19 + US$3 postage)

“Be Seen Get Known Move Ahead”
Robyn Henderson and Margaret McAlister

If the thought of marketing yourself to prospective buyers, businesses and employers terrifies you, this book is for you. There’s no doubt that self promotion is a critical survival skill nowadays. Luckily, it is a skill that can be learned.

A$27.50 inc.GST plus $5 postage
(approx US$19 + $3 postage)

“Networking Magic”
Robyn Henderson

366 HOT Networking Tips in one book

Networking is both an essential life skill as well as a critical business building tool in today’s competitive market place. When you learn
how to do it well , you will gain the leading edge.

A$27.50 inc.GST plus $5 postage
(approx US$19 + $3 postage)