Telesales Products DVDs

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“How to make an Effective Outbound Telemarketing Call”

This 40 minute Dvd gives you a step by step process how to make a successful outbound call.

Here’s what you will learn:-

• 3 simple ways to open a cold call
• A vital method for an 'interest grabbing" statement
• 5 tips and tricks for building rapport
• 2 powerful questioning techniques
• 4 important ways to show you are .listening.
• An easy formula for making appointments
• 5 proven steps for creating a script
• 4 key strategies for overcoming objections
• A great tool to measure your success

"This is a brilliantly simple framework, I finally know how to make money on the phone!" - Howard Tinker, Life Tools Australia

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“Winning Sales Techniques!” Disk 3 of full 6 hour workshop

"How to Triple Your Sales by Phone" (see last dvd option below)

It is important to know how to word a phone presentation to a customer or prospect to get the most out of each type of call you do. You have very little time on a telephone call compared to face to face. This DVD will provide you with a formula to create an effective sales presentation that will work both on the phone and face to face. You will then be able to adapt it to different situations.

By following-up mailouts, quotes, existing customers, inactive customers and sales, you earn at least 20% more money than if you missed out on doing this part of the sales process. It is vital to learn the most powerful way to open the call in each of these situations and how to use different closing techniques.

What You will learn in this DVD

• How to Sell Benefits not Advantages
• How to construct a telesales script
• 10 Easy Ways To Close The Sale
• Selling Strategies On Incoming calls
• Upselling Skills
• Techniques For Following - Up Sales, Existing Customers, Inactive Customers, Mail-outs, Specials And Quotes
• and much more ...

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“The 6 Steps to Planning a Successful Telemarketing Campaign”

Disk 4 of the 6 hour workshop "How to triple your sales by phone" (see last dvd option below)

There are a number of things to think about to to ensure your telemarketing campaign runs smoothly. If one of the steps is not being done, then your results won't be as good as they could be.

Should a disease known as call reluctance strike, you will need a few of the strategies in this dvd to overcome this quickly. Call reluctance is definitely a deterrent to your results.

What You will learn how to do in this DVD

• Set Goals And Measure Your Daily Success
• Write A Telesales Script That Works
• Handle The Objections
• Know Whom To Target
• Prepare Yourself
• Keep Track Of Follow-ups
• Ways To Overcome Call Reluctance
• and much more ...

DVD (PAL, NTSC and Audio versions available)

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“Vital Communication Skills for Telephone Selling!”

Disk 1 of the 6 hour workshop "How to triple your sales by phone" (see last dvd option below)

You can have all the sales skills in the world but telephone selling is not going to work unless you have the right tonality. Many people think success is all in the script but if you read the script with a boring , monotone voice, you are not going to sell anything. The telephone is an energy transfer between you and the customer. This dvd will show you 5 ways to sound fantastic on the phone and use positive sales language. It will also reveal what else you need to do to be successful at telephone sales

What You will learn in this DVD

• The 3 KeysTo Telephone Sales Success
• To set objectives for every call
• The Top 10 Qualities Of A Great Telesales Person
• 5 Ways To Sound Fantastic
• Professional Telephone Etiquette
• Words That Sell And Words That Don’t and much more ...

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“How To Make An Appointment by Phone”

Disk 2 of the 6 hour workshop "How to triple your sales by phone" (see last dvd option below)

There is a definite art to selling appointments over the telephone. The key is that you sell the idea of the appointment and not the actual product or service.

This DVD will give you a structure how to build an appointment setting script starting from the words to use to get past the gatekeeper and open the call to the closing strategy to win the appointment.

What You will learn in this DVD

• The Little Known Ways To Get Past the Gatekeeper
• Techniques To Open a Cold Call Without Creating Resistance
• The Key To Grabbing The Prospect's Interest
• Powerful Questioning Skills To Build Rapport
• 6 Great Listening Skills That Show You Care
• The Magic Formula For An Appointment Script
• and much more ...

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“How To Triple Your Sales By Phone!”

A comprehensive 6 hour self- learning programme for individuals that teaches all the skills you need to be great at telephone sales.

DVD and audio versions available for all countries

A comprehensive 6 hour sales training workshop for everyone that uses the telephone in the sales process condensed to 4 hours for dvd. It offers a structured methodology how to conduct successful telephone sales calls to sell both products and services, construct telemarketing scripts to make appointments, handle objections, upsell, follow-up, close and virtually everything you need to know to make a telesales campaign work.

Participant workbook and practical exercises are included.

More than 20,000 people have now experienced this programme live. It is the creation of leading Telesales Trainer, Jenny Cartwright based on her 18 years' experience both practicing and training telephone sales.

"I just wanted to say that I learnt so much from your training. I actually got the quarter best sales person award from Federal Publishing as a result."
Ritu Maharaj - Federal Publishing

"Since your course, I am getting a whopping great 30% appointment rate!!! Thank you for showing me these valuable skills."
Lea Rushton - Firstbase Consulting Network

"Thank you so much for the training day. I can't believe the difference in my confidence."
Helen Svolos - Secure Print

"Inspiring, Motivating and Extremely informative. A worthwhile investment for myself and my staff. The knowledge and tools that I received are indispensable and were implemented immediately."
Sophia Calligeros- Greater Building Society

This 4 DVD SET CONTAINS THE 4 DVDS ABOVE: For details of content of each refer to individual dvds listed above.

1. Vital Communication Skills for Telephone Selling!
2. How To Make An Appointment by Phone
3. Winning Sales Techniques
4. The 6 Steps to Planning a Successful Telemarketing Campaign