Telesales Courses for companies to license


How to sell advertising space

The ultimate 1 and 2 day course for teaching people how to sell advertising space in newspapers and magazines



If you are in the advertising industry and interested in having a comprehensive customised programme to teach your telesales team how to sell advertising space successfully over the phone... there is now a course available for you to license so your trainer/s can facilitate this in-house. It can be facilitated over one or two days (your choice) and comes with soft and hard copy of facilitator/leader guide, workbook customised to selling advertising space, powerpoint slides and an ongoing 8 week coaching programme to continue the work learnt on the course. To enhance the training it comes with the 4 hour DVD set "How to Triple your Sales" and instructions on where to show parts of this during the course.


The best plan is to have one of our company trainers conduct it first in-house and teach your trainers how best to facilitate it.


The course follows a proven step by step formula from prospecting to closing. In addition you will learn how to construct a telemarketing script, get through the gatekeeper, build rapport, handle every objection, make appointments, follow-up quotes and mailouts, overcome call reluctance, upsell, cross sell and retain customers. It covers everything you need to make you and your team successful at telesales.



  • Imagine being able to grab people's interest immediately and not be cut short with "not interested thanks". Wouldn't that be great?
  • Or what if you could close 7 appointments out of 10 in an hour and be sure they would eventuate. How would your business improve if you could do this?
  • Imagine being able to eliminate call reluctance from your life. It truly is possible, but you need to know how.
  • Discover the technique how to structure your own telemarketing script
  • Learn how to build rapport on the phone quickly with 3 powerful questions and listening skills.
  • Discover the 5 trigger words that make people want to buy.
  • Know how to overcome every objection.
  • Learn the right techniques to follow- up mailouts and quotes and turn them into orders.
  • Experience 5 ways to make you sound fantastic on the phone
  • Learn how to increase the value of the purchase every time.
  • Be able to turn 9 out of 10 enquiries into a sale.
  • Retain customers for longer periods.

That's what this workshop programme and DVD workshop will help you to do.



(4 DVD Set) 6 hours of trainingplus Participant Workbook plus Facilitator Guide + Powerpoint Presentation

Companies may invest in this programme to use for their own training. It comes with a soft and hard copy of the Train the trainer/leader guide, exercise instructions, the participant workbook and powerpoint slides.


Imagine how much you can save on outside trainers as our rate is A$5,000 per day. By purchasing the programme you pay a once only fee for as many days training each year as you wish.


5,000.00 plus gst for up to 10 staff,


$10,000 plus gst for 10 to 50 staff,


$15,000 for 50 to 100 staff,


20,000 plus gst for 100+ staff.


A license will be issued for the number of people you wish to train. No GST to pay on overseas orders


We recommend that one of our trainers conducts the course in-house for you first to teach your trainers how to get the maximum benefit from the programme .



This 6 hours of live training on dvd condensed to 4 is delivered by Jenny Cartwright, Australia's award winning Telemarketer and Training guru based on 16 years of her research and telephone selling experience with top speakers like Anthony robbins, Tom Hopkins, Jim Rohn, Denis Waitley and Zig Ziglar. She published her own hard copy book "Don't Get Hung Up!" this year and is a co-author of "Secrets of Top Sales Professionals."



What have others said about this workshop?

"I have spent well in excess of $75,000 on training, personal development and sales workshops, including Tom Hopkins, Anthony Robbins and Brian Tracy. Yours was the best, providing me with a succinct and easily digestible system to get results fast with a ridiculously low investment"

John Lex - Natural Face Masks



"Your course content was excellent and relevant. A few weeks after the course I had a sales trip planned. Using the techniques I had learned in your course, I was able to head off to Canberra with a diary full of appointments with qualified prospects. My script now sits by the phone and I look it over before every call. Thanks again."

Christine Rupp - Sovereign Inn



"I just wanted to say that I learnt so much from your training. I actually got the quarter best sales person award from Federal Publishing as a result."

Ritu Maharaj - Federal Publishing



How to Order

Email your request to info@telesalestraining.com.au.with your phone number.

We will call you (even if you are overseas) to ensure this programme is going to be all that you need, invoice you and you can send funds by eft, paypal, visa or mastercard when you know it is right for you.



FREE BONUS #1: Free Proofing of your telemarketing scripts you create during the training (Value A$1,000)

(simply send them by email to: info@telesalestraining.com.au)

FREE BONUS #2: An ongoing coaching programme for 8 weeks to further the learning from the workshop with your team.

FREE BONUS #3: Free Telesales Tips Newsletter emailed to you monthly

Here's what some people have to say about our Newsletter:

"I would like to take this opportunity to thank you for your fantastic tips. I find them extremely helpful and look forward to receiving them every month."

Melissa Leighton - Auskem Laboratories

"Great tips newsletter, great content, easy to get at. One of the few I will invest the time in. Thanks so much."

Brian Maguire - Absolute Clarity

"I love getting your monthly emails. They inspire me so much"

There's an optional "Train the Trainer" teleseminar programme once a fortnight for call centre trainers and sales managers/coaches to learn how to train and coach their team effectively.This will be offered to you on receipt of purchase.

How to Order

Email your request to info@telesalestraining.com.au.with your phone number.

We will call you (even if you are overseas) to ensure this programme is going to be all that you need, invoice you and you can send funds by eft, paypal, visa or mastercard when you know it is right for you.

We look forward to making a difference to your company's results using this training.



Kind regards ,

Jenny Cartwright

Sales and Telesales Solutions

71 Coolaroo Road Lane Cove NSW 2066 Australia
Tel. +61-2- 9427 3479 Fax +61-2-9418 9069

Email: info@telesalestraining.com.au

Frequently Asked Questions

  1. What does the Facilitator Guide contain?
    It contains Learning outcomes, Session Plans, Timings for each topic, Powerpoint slides, exercise instructions, Roleplay assessment tasks.

  2. Does it come with a soft copy of the participant workbooks?
    Yes

  3. How do we use it?
    Your trainer conducts the course. You play the dvd up to an exercise or roleplay and the trainer instructs and debriefs the exercise using instructions in the facilitator guide.
    New telemarketers could watch the dvd an hour at a time to get an understanding before doing the training.

  4. How long is it?
    It takes 4.5 hours to play the dvd. To do the exercises add 1.5 hours for a one day course.
    There is additional material in the manual to make this a 2 day course and the exercise time is doubled.

  5. Can we have this customised to our industry?
    Yes, you can have the facilitator guide and workbook customised for an additional $2,000 plus gst. The DVD set would remain generic.

  6. Will the dvd play on any tv and computer in the world?
    Yes, we made NTSC and PAL versions

  7. Is this suitable for an inbound telesales team training?
    DVD1 - Vital Communication Skills for the telephone and DVD3 Winning Sales Techniques from the dvd set would be applicable . You can purchase them separately Click here

Optional extra

"Telesales Coaching Calls Live!"
2 hours of coaching a telemarketer how to sell advertising space on the phone
by Jenny Cartwright

Telesales Coaching Calls Live!" - 2 hours of coaching a telemarketer how to sell advertising space on the phone


Here’s an opportunity to learn from other telemarketers’ mistakes. This is a two hour coaching session by Jenny Cartwright with a telemarketer who is making real live cold calls to sell advertising space in a directory.

Many other telephone sales consultants would make the same mistakes.



You will learn how to :-

  • Build rapport
  • Open a call
  • Grab the customer’s interest
  • Add value to your proposition
  • Present the offer with clarity
  • Handle all the objections
  • Close the sale
  • Upsell
  • Added bonus of a transcript of these 2 hours will be emailed to you. Use the calls as exercises to give to your trainees to critique and then you have the answers to run through with them.


A$275 inc. GST plus $10 postage

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Sales and Telesales Solutions

71 Coolaroo Road Lane Cove
NSW 2066 Australia
Tel. +61-2- 9427 3479 Fax +61-2-9418 9069
Email: info@telesalestraining.com.au


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