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Public Workshops

Next workshops – (Feb 11, May 13, Aug 12, Nov 11) Sydney, (Feb 18, May 20, Aug 19, Nov 12) Melbourne , (March 4) Brisbaane

One day live telesales workshops designed to give you the skills to transform your sales results. Sales expert, Jenny Cartwright will teach you how to structure every type of sales call to get a result . You will create a sales script for every call, a script to handle every objection and learn how to build rapport, make a sales presentation and overcome call reluctance. Read More.


Jenny training in Papua New Guinea


In-House Training

Live sales, customer service and telesales training that is customised to your business.After a brief from yourself, Jenny Cartwright will prepare a course designed for your company. It is suitable for sales and telephone teams and cost effective on a per person basis. More importantly it gets results.  Read More


Online Telesales Training

Are you looking for a practical, self-paced learning tool to improve your own or your sales team’s skills for selling on the phone? Then this onlne course of 6 modules over 12 weeks is the most comprehensive and effective on the market. It is the culmination of 20 years” research and experience of the writer, Jenny Cartwright,. It is her most up to date product of all. It comes with quizzes and tasks to reinforce the learnings from each module. Read More


Sales Coaching

One on one or group coaching is the most effective way to ensure the new skills and techniques are implemented after training. The coaching can be done on skype or telephone. We cover the costs of the call for you. Read More


  • “After attending your one day workshop, my staff utilised your processes with great success. We had record attendees for our February presentations with Ray achieving an all time record for a new employee”

    Paul Ralston, Lanteri Partners
  • "In the last 8 weeks I have pulled in over 200k in revenue for my clients of which all sales were closed over the phone. I have to thank you for that."

    Owen Matheson -Connectwork Pty Ltd
  • "My sales results doubled within six weeks of the course."

    Monique Isaacs - Green Pages
  • "Your training was a great investment. Sales have jumped in the last month. Thank you so much."

    David Warne, MD ,Crowne Catering
  • "This course was fantastic! I feel so confident that I can make calls and turn them into sales now"

    Jenna Lock, Getty Images
  • "In the last 3 months we have tripled the number of appointments we have made."

    .Josh Rubens, Managing Director, Cloud Solutions
  • "I actually got the quarter best sales person award as a result."

    Ritu Maharaj - Federal Publishing
  • "The business set a record last Thursday for sales; Increased number of appointments are being closed with qualifications; Increased number of calls"

    Cameron Anderson, MD Silverhall Property Research

Our Telesales Training Workshops are Different

Participants of our one day public telesales training workshops are not just dumped after the training and left to their own devices. Jenny and her associates will coach them one on one either over the phone or face to face. The scripts that they create on the course will be critiqued free of charge after the event. The training is proven to work and has done for the last 20 years and if you are not completely satisfied after the workshop, you get your money back guaranteed.

Head trainer, Jenny Cartwright, not only teaches telesales but she has practised telemarketing extremely successfully for 20 years. She was top achiever promoting speakers via telemarketing such as Anthony Robbins, Tom Hopkins, Zig Ziglar and many more. She researched and co-wrote the first telemarketing course in Australia for TAFE and won Telemarketer of the Year and Salesperson of theYear for the Business SWAP organisation. In addition she still practises telemarketing to promote her own training and keep her in touch with what is necessary to succeed.


The Sales Coaching Clinic is also available for one on one sessions by phone or face to face for salespeople who want to brainstorm how they can increase their business in other ways, as well as telemarketing. Get more Sales Coaching information. Call Sales and Telesales Solutions on 02 9427 3479 for an appointment or Email